Cloud services have completely transformed multiple areas of business workflows from how we connect with our customers to how accounting and payroll are done.
Perhaps one of the biggest areas where the cloud has turned convention on its ear has been the business phone system.
Convention used to say that to have a “professional sounding” phone system, you had to buy a landline-based PBX system with a bunch of expensive equipment and handsets that were wired to specific desks. This comes at an average cost of $1,000 per employee.
But with the improvement of both internet speeds and cloud services over the last decade and a half, cloud-based VoIP phone systems are outperforming the old analog systems in features, flexibility, and cost.
Instead of purchasing tons of equipment up front, you can get started with VoIP for just a fraction of the cost of land-line based phones. And the service that Texas I.T. Pros works with (FreedomVoice) even gives you the phone handsets for free!
As of 2018, 50% of I.T. leaders stopped purchasing on-premise communications tools.
The switch to VoIP is happening on a grand scale, with half of I.T professionals no longer buying outdated phone systems that are tied to on-premises technology. Instead, they’re looking to the future, which means being able to answer your phone from anywhere and not be anchored to a desk or even a building.
How Will My Company Benefit from Upgrading to VoIP?
From cost to mobility, there are multiple reasons that companies switch to VoIP. They allow small businesses to get many of those fancy features that used to only be possible by paying a lot of money for an expensive analog phone system.
But now, VoIP features outpace antiquated systems, with the ability to offer things like voicemail to text transcription, and more. According to small businesses, some of the most popular advantages include:
- Find me/follow me (77%)
- Handling phone calls (67%)
- Conference calling (65%)
- Managing messages (63%)
- Mobile IP PBX (58%)
- Remote work (57%)
One of the biggest benefits is the cost savings with VoIP, which can be as much as 75% on operational costs, 30% on phone bill charges, and 90% on international calls.
What are the benefits you can expect when upgrading to VoIP and FreedomVoice in particular?
No Contracts – Pay Just for What You Need
You can scale up or down as you need to because there’s no big investment of phone equipment that has to be made with VoIP. You pay only for the service you need at any time and get unlimited calling for a low flat monthly rate. This makes it easy to manage growth without multiple additional costs for adding each new phone user.
Work from Anywhere
A VoIP phone system frees you from having to be at a physical location to answer your phone. This means users are free to change desks and keep their extension. You can also take advantage of remote working, and work from home or office just as easily.
Some small businesses have a completely virtual office without any physical building, which would not be possible without a VoIP based business phone system that sounds just as professional from the caller’s end no matter where you’re answering the call from.
FreedomVoice includes multiple phone features that make a call to your small business sound just as professional as a call to a large corporation. From auto-attendants to custom hold music, you can tailor the caller experience in any number of ways.
Here are a few of the many features you have access to:
- Availability scheduling
- Dial-by-name directory
- Auto attendant
- 3-way conferencing
- Voicemail transcription
- Voicemail to email
- Call forwarding
- Smart number routing
Get to Callers Faster
If a customer calls with questions and just gets voicemail, their next call might be to your competitor. VoIP offers several features that allow you to answer calls faster and help ensure the first available person can answer a call right away, rather than having it go to voicemail.
- Simultaneous Ring: Ring several numbers at once (for example everyone in your sales department).
- Call Queue: Puts calls in a queue, rather than sending them to voicemail, which gives you a chance to quickly finish a call and answer the new one.
- Smart Routing: Set rules for call handling based upon the caller’s number or the number they’re dialing.
Reliability and Professional-Grade Quality
FreedomVoice knows how important it is to keep your phone services up and running so they maintain 99.99% uptime by using multiple redundant data centers.
They also work exclusively with top North American carriers to ensure crystal clear call quality with no lag time for a professional voice-quality experience at all times.
Get Free Phones, Save Money & Gain Flexibility
Sign up for FreedomVoice today through Texas I.T. Pros and you can start saving money on your monthly phone costs while gaining multiple business-boosting features.
Contact us now to get started! Call 940-239-6500 or reach out online.